SIS Interactive Status And Error Codes

SIS Interactive status and error messages can be placed in two categories:

  • First category is the messages that are associated with the interactive services or the configuration of the services to communicate with CES.
  • Second category consists of messages that are returned to the services indicating problems within CES.

    For the second case the interactive services are just relaying the messages provided by CES.

This table provide the details on the two sets of messages:

Code Message Description
100 EIS Error 100: Failed retrieving submitted CES items An error occurred while trying to obtain data stored in webMethods that was previously submitted from CES.
101 EIS Error 101: Invalid Server URL option The URL being used to connect to CES has not been correctly specified. Please verify the settings specified for this user in the Interactive Administration Tool in webMethods.
102 EIS Error 102: Invalid Connection options The specified connection options within the Interactive Administration Tool in webMethods are not valid. Please verify the connection entries.
103 (XDAPI)Invalid database connection The database connection created from webMethods to CES is invalid, please restart your webMethods server.
104 (XDAPI)Cannot connect to database The SIS interactive service failed to make a connection to the SRM database.This could indicate:
  • Invalid connection options, in particular CES Database.• webMethods Integration startup file (server.sh or server.bat) has missing or invalid APPEND_SYSTEM_CLASSPATH setting. The CES server is not running.
  • The webMethods Integration server has been installed with a java version not supported by CES.
105 EIS Error 105: (TAPI)Translation database failure While creating the translation manager, an error occurred when accessing the SRM database.
106 EIS Error 106: (TAPI)Failed to initialize The translation manager could not be created. Check theEIII trace and error log on the webMethods Integrationserver for details.
107 EIS Error 107: (TAPI)Invalid database model The translation manager could not be created due to anincompatible data model within the SRM database.
108 EIS Error 108: (TAPI)Invalid translation argument During a translation operation, an invalid argument was passed.
109 EIS Error 109: (TAPI)Translation operation failed A translation operation failed. Check the EIII trace anderror log on the webMethods Integration server for details.
110 EIS Error 110: CES not responding for URL specified CES is not responding for the URL specified in the interactive Administration tool within webMethods.
111 EIS Error 111: Unknown CES Error An unknown error has been returned from CES.Check the EIII trace and error log on the webMethodsIntegration server for details.
112 EIS Error 112: user not found, check user options A Default User or a User mapping with an User has not been specified. Use the EIII Administration tool tocorrect the Global or User and Group options.
-1 EIII Error: Failed while requesting CES Catalog Unexpected error when requesting the CES catalog, check the EIII trace and error log on the webMethodsIntegration server for details.

This table explains CES related SIS Interactive Error Codes.
Code Message Description
500 CES Error 500: Invalid or missing user ID The integration user ID is missing in communication with CES. Check to make sure mapped user or global user in interactive administration tool is correct.
501 CES Error 501: Missing integration application name The integration application name (External Tool Name) is missing in communication with CES. This Application name must be provided as an input to SIS interactive services.
502 CES Error 502: Missing database label The database label is missing in communication with CES.
503 CES Error 503: Failed to decode the input message Communication format sent to CES is invalid.
504 CES Error 504: Third Party Application Name not enabled in CES SETUP Class External application has not been enabled within the SRM database. Add entry for <Application Name> in the 'Setup' class as defined in this guide.
600 CES Error 600: Invalid Category, Form or DB label CES error returned, most probably because an invalid Category or Form is specified in the interactive Administration Tool. Check the EIII trace and error log on the webMethods Integration server for details.