SmarTeam Installation Notices
This section defines updates and notices to the original installation
documentation guide, which is available on the Documentation CD. For notices to
the hardware and software sections, see
Hardware and Software
Requirements.
The R19 SP8 Service Pack includes 3 CDs. CD1 includes the SmarTeam product installations, CD2 includes
SmarTeam
Demo Environment installation
and CD3 (labeled ST_VIEWERS) includes MatrixOne integration & viewers installations.
eDrawings viewer: To upgrade the eDrawings viewer version to 2010, run SMARTEAM_eDrawings_Viewer_2010.exe from CD3 (ST_Viewers CD).
Note that eDrawings 2010 will be installed in addition to the previous version that was already installed.
Note: If the SmarTeam - Editor installation is run in REPAIR mode, the viewer installation should be run again after the repair actions are completed.
The SmarTeam - AC Integration with AutoCAD 2010 is not loaded
automatically when SmarTeam is installed to a non-default location. You
must load the external application manually.
The SmarTeam MatrixOne Integration has been moved from the Kits
folder under CD1 to the Kits folder under CD3.
|
 |
To prevent the machine from rebooting while running the SmarTeam V5R19 /
V5R19 SP6 silent installation, perform the following procedure:
(1) Install V5R19 (GA version) in the silent mode without rebooting:
Note: Before running the V5R19 installation, the following prerequisites
must be installed on your machine:
-
MSI 3.1 – run WindowsInstaller-KB893803-v2-x86.exe from CD 1 “Data\MSI
3.1” folder
-
Microsoft .NET 3.0 from CD 1 “Data\dotNET Framework installations\DotNet
3.0” folder
On 32 BIT machine – run dotnetfx3.exe On 64 BIT machine – run dotnetfx3_x64.exe After installing Microsoft .NET 3.0 on a non-English operating system,
run the language pack installation:
-
For French OS: run dotnetfx3langpackfr.exe from CD 1 Data\dotNET
Framework installations\DotNet 3.0\Fr folder
-
For German OS: run dotnetfx3langpackde.exe from CD 1 Data\dotNET
Framework installations\DotNet 3.0\De folder
-
For Japanese OS: run dotnetfx3langpackjp.exe CD 1 Data\dotNET
Framework installations\DotNet 3.0\Jp folder
- SQLExpress 2005 (for SmDemo V5R19 installation only) – run SQLEXPR.EXE
from CD 4 “\Data\SQLExpress” folder
- J# Redistributable (for SmarTeam DS Viewer Server only) – run
vjredist.exe from CD 3 “SmarTeam DS Viewer Server\Data\J#\En”
folder.
After J# installation on a non-English operating system, run the
language pack installation:
- For French OS: run vjredist-LP.exe CD 3 SmarTeam DS Viewer
Server\Data\J#\Fr
- For German OS: run vjredist-LP.exe CD 3 SmarTeam DS Viewer
Server\Data\J#\De
- For Japanese OS: run vjredist-LP.exe CD 3 SmarTeam DS Viewer
Server\Data\J#\Ja
Note: Restart the computer if prompted to do so after installing any of
the above applications.
(2) After installing all prerequisites, run the V5R19 GA installation.
To install SmarTeam - Editor V5R19 (GA version), run Setup.exe with
parameters from the Setup folder on CD1: <Setup folder>\Setup.exe SILENT SILENT_FILE="<full path to the
SilentFile.txt>"
Example: <Setup folder>\Setup.exe SILENT SILENT_FILE="C:\myfolder\SilentFile.txt"
with this file containing the following in its first line: {/qb USERNAME= Name COMPANYNAME=SMARTEAM ALLUSERS=1 USER_NAME=ILibm277_VM_XP\Administrator
USER_PASSWORD=123456 SM_LUM_LOCAL_NETWORK=Network SM_LUM_SERVER_LOCATION=Sql2000
SM_SETUP_LANGUAGE=English SM_CORE_SERVICES_SERVER=ILibm277_VM_XP
ADDLOCAL=SmarTeam_ClientLibrary,SmarTeamCore,SmarTeam_SDK,SmarTeam INSTALLDIR="c:\program files\SmarTeam"}
Note: INSTALLDIR should be the last parameter.
(3) For all other V5R19 products, run the . msi file ( <Product Name>.msi) as described in the installation guide for each
product.
To suppress the reboot, add REBOOT=ReallySuppress property when
running .msi in silent mode. Example: Run a full silent SMARTEAM - Foundation installation using the
msiexec.exe utility and suppress reboot after installation, as follows:
msiexec /I "<path to SMARTEAM - Foundation.msi >" /qb /L*v c:\FDN.log SM_LUM_LOCAL_NETWORK=Network SM_LUM_SERVER_LOCATION=diffusion02 SM_SETUP_LANGUAGE=English ADDLOCAL=SmarTeam_SDK,SmarTeam,SmarTeamCore,Smart_Service,Vault_Server,Sm artFlow_Server,FTS_Server
ALLUSERS=1 USER_NAME=<full username> USER_PASSWORD=<password> REBOOT=ReallySuppress
INSTALLDIR="c:\program files\SmarTeam"
Note: The property REBOOT=ReallySuppress is not valid for the SMARTEAM -
Web Viewer installation, because it is not an msi project.
To perform a silent installation of SmarTeam V5R19 SP6 with suppress
reboot, do the following: 1. Prepare Silent.ini file with following section [SUPPRESS REBOOT] SuppressReboot=YES
2. Open a Command Prompt and run setup.exe from the CD Setup folder with
following parameters: <full path to Setup\setup.exe" SilentMode {"<full path>\Silent.ini”}
Note: When installing SmarTeam V5R19 SP6, reboot will be suppressed for
all products except the PLMDB installation.
Important: When running silent installation scripts, it is highly
recommended not to open SmarTeam applications, the SmarTeam installation
folder, Start/Stop services (SmarTeam services, MSQL and IIS services)
until all scripts finish, as this may cause installation problems.
|
 |
In cases where you need to implement Microsoft Windows
authentication with CATIA Web Integration, use the IP address instead of
the server name.
SmarTeam V5R19 SP7 recommends that the user install .NET 3.0 Service Pack 1,
which should be downloaded from the Microsoft site.
Note: Microsoft Vista SP0 does not support .NET 3.0 Service Pack 1.
SmarTeam requires the presence of .NET
framework .NET 3.0, which is automatically installed as a part of the
SmarTeam - Foundation or SmarTeam - Editor installation of R19.
|
 |
If the Enabling SmarTeam in .NET 2.0 hotfix was installed in the SmarTeam
environment, the SmarTeam V5R19 Core Services cannot be launched during or
after the V5R19 installation.
Workaround: Uninstall this hotfix and then perform the V5R19 upgrade procedure.
When uninstalling SmarTeam - Editor V5R19, the SmarTeam Core Services are not removed when all of the following conditions exist: - The uninstall procedure is performed using the
Add & Remove Programs option from the Control Panel
- The operating system is VISTA and the User Account Control (UAC) mechanism is switched on.
- The SmarTeam - Editor was installed with the
SmarTeam Core Services.
Workaround:
To resolve this issue, uninstall SmarTeam - Editor from the V5R19 CD (GA version) by launching the SmarTeam - Editor installation and choosing
Remove from the Product Maintenance dialog.
After installing SmarTeam - Editor V5R19 GA and
SmarTeam
– Web Editor R19 GA with MS patch KB888420, a problem may occur with Windows Auto Updates.
If this occurs, contact SmarTeam customer support.
To perform a Silent Installation for a V5R19 service
pack, run the installation command from the command line. Note the
following parameters:
Sample: "<Root CD>\Setup\setup.exe" V5R19_INSTALL SilentMode
{"<path to the silent installation ini file>\Silent.ini"}
Note: When installing a SmarTeam V5R19 service pack in silent
mode, there must be full network trust between the machine on
which the service pack installation is running and the machine
in which the Microsoft Installer Package (MSI) of the SmarTeam
V5R19 Release (GA) version is located.
Structure of Silent.ini file
[SMARTEAM - Web Editor]
ServUserName =username provided during the installation of SmarTeam
- Web Editor
ServUserPassword = password provided during the installation of
SmarTeam - Web Editor
[SmarTeam Full Text Search Server]
ServUserName = username provided during the installation of
SmarTeam - Foundation
ServUserPassword =password provided during the installation of
SmarTeam - Foundation
[SMARTEAM - Community Workspace]
ServUserName = username provided during the installation of
SmarTeam - Community Workspace
ServUserPassword =password provided during the installation of
SmarTeam - Community Workspace
These sections are relevant only if the product in the following
list is installed locally.
- [SMARTEAM - Web Editor]
- [SmarTeam Full Text Search Server]
- [SMARTEAM - Community Workspace]
For example: Fill in the information for the SmarTeam - Web Editor
section only if SmarTeam - Web Editor is installed locally on your
computer. If SmarTeam - Web Editor is not installed locally, that
section can be omitted.
Silent installation of viewers
From SmarTeam V5R19 SP6, the following
viewers can be installed automatically:
- eDrawings 2009 SP4 viewer
Note: eDrawings 2009 will be installed in addition to
the existing eDrawings 2007 installed for V5R19 GA.
To enable the silent installation of
these viewers, add the following new key to the [SMARTEAM -
Editor] section of the Silent.ini file:
InstalleDrawings2009=YES
|
|
 |
If SmarTeam - CATIA Web Integration (CWI) is installed in one location and SmarTeam - Editor is installed to a different path, the SmarTeam configuration service cannot be started after installation of SmarTeam V5R19 standalone version.
Workaround: When installing SmarTeam - CATIA Web Integration (CWI) and SmarTeam - Editor on the same machine, use the same installation path for both.
After installing any SmarTeam product, do not remove or rename any file or
folder.
The Microsoft Installer may appear when you launch a SMARTEAM application if a directory or file has been deleted, changed or
renamed. To prevent this, do the following:
-
Open the computer’s Event Viewer.
-
Search for information or an error event related to the Installer.
For example, a possible cause could be the deletion of the
UpdatedScripts folder under the script directory. -
After finding the cause, take the required action: for example,
restore a modified file name to its original name, or restore a file that had
been deleted.
Do not install
SmarTeam
-
Foundation and
SmarTeam
- Editor for 64-bit machines under
these directories:
c:\program files
c:\program files (x86)
Instead, perform these
installations to a different path, such as:
c:\SMART
(which is the default location provided on 64-bit machines).
Several SmarTeam functionalities fail to work when the SmarTeam installation path includes the %S (percent with S) characters.
Workaround: Verify that the directory for the SmarTeam installation does not contain "%S" in its path.
When you install Microsoft .NET 3.0 Framework before installing Microsoft Internet Information Services (IIS), ASP.NET for .NET
3.0 is not configured. As a result, the SmarTeam – Web Editor V5R19 installation is interrupted shortly after it begins and does not continue.
Workaround: Perform the following steps:- Open a CMD window and browse to the Microsoft .NET Framework
3.0 directory (C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727)
- In the CMD window, run the following command:
aspnet_regiis.exe /i
- Start the SmarTeam – Web Editor V5R19 installation again.
SQL
Server 2005 Express Edition is used for demos or Data Model changes and
must be installed before installing SmarTeam - Editor with the Data
Model Designer (DMD) administration tool. Note: The SQL Server
2005 Express Edition is automatically installed as a part of the SmarTeam Demo
Environment
installation if no SQL Server 2005 installation already exists.
All SmarTeam products must be installed by a user with Administrator authorization.
Depending on the SmarTeam products and tools that are selected for
installation, a system message may appear at the end of the installation
process, prompting the user to reboot. This
indicates that the installation of some components will be completed only after
the reboot.
If this occurs, the user who performed the installation with local
Administrator rights must log into the system after the reboot.
An error message appears, Cannot create a file when that file already exists,
and the installation fails when you perform the following steps:
- Install
SmarTeam
- Foundation.
- Install
SmarTeam
- Editor (Client installation).
- Install
SmarTeam
- Web Editor.
- Install i-Platform.
Workaround: Change the order of the installation and install i-Platform before you install
SmarTeam
- Web Editor.
If you have already installed SMARTEAM - Web Editor, do the following:
- Uninstall
SmarTeam
- Web Editor.
- Install
SmarTeam
i-Platform.
- Install
SmarTeam
- Web Editor.
An error occurs when you open
SmarTeam
and try to connect to the
SmDemo database using SQL Server Express.
Workaround:
Open SQL Server Configuration Manager and perform the following steps:
- Select TCP/IP and change its status to Enabled.
- Restart SQL Server 2005 Services.
- Open
SmarTeam.
|