This program
directory is intended for any user who wishes to install or maintain the
system, or access product data. This information is provided as an addition
to the official documentation, which is available on your Documentation CD.
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Getting the Most Out of this Program Directory
Click the links on the left to access information on the following
subjects:
- Prerequisites
- H/W & S/W Requirements (including middleware and third-party
requirements) - Updates to the Hardware and Software requirements
- Certifications – A list of product certifications.
http://www.3ds.com/support/hardware-certification/overview/
- Upgrade - Issues that are relevant when migrating to the current
release
- Installation
- Notices and Modifications - it defines updates and notices to the
original installation documentation guide (for Hardware and Software
issues, see H/W & S/W Requirements)
- OS Considerations - it provides additional operating
system-specific information
- Solutions and Products
- Product Enhancements Overview for current and last two releases
- General and Open Issues - general issues are important notes,
recommendations, changes, permanent restrictions; open issues are
temporary restrictions or known problems; a documentation section lists
the latest updates to documentation
- Closed Issues - report of closed incidents
Service Process
All product issues should be reported to the support organization using
your standard support procedures.
Reminder: end of support dates
The end of support (EOS) dates are defined as
follows for the various releases:
Version 5 Release 20 |
October 19th, 2012 |
Version 5 Release 19 |
June 3rd, 2011 |
Version 5 Release 18 |
October 1st, 2009 |
Version 5 Release 17 |
September 29th, 2008 |