SmarTeam Installation Notices
This section defines updates and notices to the original installation
documentation guide, which is available on the Documentation CD. For notices to
the hardware and software sections, see
Hardware and Software
Requirements.
From V5R20 SP2, the service pack includes 2 CDs. CD1 includes the SmarTeam product installations, while CD2 (labeled ST_VIEWERS)
includes 2 new separate viewer installations:
- 3DVIA viewer: In V5R20 SP2, ENOVIA SmarTeam provides an upgrade for the 3DVIA viewer.
To upgrade the viewer version from V6R2010 to V6R2010x, run SMARTEAM_3DVIA_Viewer_V6R2010x.exe from CD2 (ST_Viewers CD).
- eDrawings viewer – To upgrade the eDrawings viewer version to 2010, run SMARTEAM_eDrawings_Viewer_2010.exe from CD2 (ST_Viewers CD).
Note that eDrawings 2010 will be installed in addition to the previous version that was already installed.
Note: If the SmarTeam - Editor installation is run in REPAIR mode, the viewer installation should be run again after the repair actions are completed.
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When performing a "modify installation" of
SmarTeam - Editor and changing the core server of SmarTeam, the change
is not saved.
To change the core server, update the server name in the <Smarteam
Folder>\Bin\SmarTeam.Std.LocalConfiguration.dll.config file.
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The 3DVIA viewer, a new viewer provided
in the installation of SmarTeam - Editor V5R20, must be selected
when running the main installer and cannot be added by running
“modify” from the Add/Remove Programs window.
If the viewer was not selected when
performing the first installation of SmarTeam V5R20 (GA
Version), the installation must be performed again (either from
the DVD or from a network location) using the main
install.exe file and selecting “3DVIA Viewer” in Editor’s
Features tree under “Viewers”.
In cases where you need to implement Microsoft Windows
authentication with CATIA Web Integration, use the IP address instead of
the server name.
SmarTeam V5R20 requires the presence of .NET
framework .NET 3.5 Service Pack 1, which is automatically installed as a part of the
SmarTeam - Foundation or SmarTeam - Editor installation.
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If the Enabling SmarTeam in .NET 2.0 hotfix was installed in the SmarTeam
environment, the SmarTeam Core Services cannot be launched during or
after the SmarTeam installation.
Workaround:
Uninstall this hotfix and then perform the upgrade procedure.
When uninstalling SmarTeam - Editor, the SmarTeam Core Services are not removed when all of the following conditions exist:
- The uninstall procedure is performed using the
Add & Remove Programs option from the Control Panel
- The operating system is VISTA and the User Account Control (UAC) mechanism is switched on.
- The SmarTeam - Editor was installed with the
SmarTeam Core Services.
Workaround:
To resolve this issue, uninstall SmarTeam - Editor
using the CD (GA version) by launching the SmarTeam - Editor installation and choosing
Remove from the Product Maintenance dialog.
After installing SmarTeam - Editor and
SmarTeam
– Web Editor with MS patch KB888420, a problem may occur with Windows Auto Updates.
If this occurs, contact SmarTeam customer support.
If SMARTEAM
Client Components is installed in one location and SmarTeam - Editor is installed to a different path, the SmarTeam configuration service cannot be started after installation of SmarTeam standalone version.
Workaround:
When installing
SMARTEAM
Client Components and SmarTeam - Editor on the same machine, use the same installation path for both.
After installing any SmarTeam product, do not remove or rename any file or
folder.
The Microsoft Installer may appear when you launch a SMARTEAM application if a directory or file has been deleted, changed or
renamed. To prevent this, do the following:
- Open the computer’s Event Viewer.
-
Search for information or an error event related to the Installer.
For example, a possible cause could be the deletion of the
UpdatedScripts folder under the script directory. -
After finding the cause, take the required action: for example,
restore a modified file name to its original name, or restore a file that had
been deleted.
Do not install
SmarTeam
-
Foundation and
SmarTeam
- Editor for 64-bit machines under
these directories:
c:\program files c:\program files (x86)
Instead, perform these
installations to a different path, such as:
c:\SMART
(which is the default location provided on 64-bit machines).
Several SmarTeam functionalities fail to work when the SmarTeam installation path includes the %S (percent with S) characters.
Workaround:
Verify that the directory for the SmarTeam installation does not contain "%S" in its path.
An error message appears, Cannot create a file when that file already exists,
and the installation fails when you perform the following steps:
- Install
SmarTeam
- Foundation.
- Install
SmarTeam
- Editor (Client installation).
- Install
SmarTeam
- Web Editor.
- Install i-Platform.
Workaround: Change the order of the installation and install i-Platform before you install
SmarTeam
- Web Editor.
If you have already installed SMARTEAM - Web Editor, do the following:
- Uninstall
SmarTeam
- Web Editor.
- Install
SmarTeam
i-Platform.
- Install
SmarTeam
- Web Editor.
An error occurs when you open
SmarTeam
and try to connect to the
PLMDB using SQL Server Express.
Workaround:
Open SQL Server Configuration Manager and perform the following steps:
- Select TCP/IP and change its status to
Enabled.
- Restart SQL Server 2008 Services.
- Open
SmarTeam.
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