This document is provided as a guideline regarding hardware configurations, operating systems and operating system patches recommended for the use with Version 5 Release 21 on Client side. This information applies to the following products:
To access the page for Server side, click here.
Operating System |
Supported Operating System Level(s) |
Detailed Information |
All Platforms | This section contains information common to all operating systems | click here |
All Windows Platforms | This section contains information common to all Windows operating systems | click here |
Microsoft Windows 32-bit |
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click here click here |
Microsoft Windows 64-bit |
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click here click here click here |
IBM AIX |
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click here |
Important notice for Operating Systems support |
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The following specifications apply for RAM (real memory)
For 3d com products:
For CAA-RADE products:
For other products (CATIA, DMU, ENOVIA V5 VPM, DELMIA Process Detailing & Validation, DELMIA Automation):
Operating System | Windows 32-bit | Windows 64-bit | |||
Windows XP Professional SP3 Windows Vista Enterprise / Business Edition x86 SP1 |
Windows XP Professional x64 Edition SP2 Windows Vista Enterprise / Business Edition x64 SP1 or SP2 |
Windows 7 Enterprise Edition/Professional Edition x64 | |||
Runtime Prerequisites | Recommended patches | See Windows XP 64-bit section | See Windows 7 64-bit section | ||
Browsers For ENOVIA 3d com and V5 VPM products: (see Notes about Browsers); |
EITHER 32-bit versions of Microsoft Internet Explorer 7 and Sun Java plug-in version 6 update 10 - 32-bit |
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OR 32-bit version of Microsoft Internet Explorer 8 and Sun Java plug-in version 6 update 14 |
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.NET Runtime Environment For V5 VPM products |
Microsoft .NET Framework 3.5 SP1 Redistributable Package Microsoft Visual J# 2.0 Redistributable Package – Second Edition (x86) |
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Java Runtime Environment For ENOVIA VPLM Web Navigator (see Notes about Java) |
Sun Java Runtime Environment 6 update 10 |
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Sun Java Runtime Environment 6 update 14 | ![]() |
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Collaboration |
EITHER Lotus Instant Messaging 8.0 SDK and Sun JRE 6 update 14 |
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OR RTC 1.3 with Microsoft LCS 2005 |
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![]() not supported on Windows Vista (In addition, see Notes on Collaboration) |
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Additional Software Requirements for CAA-RADE products |
IDE and Compiler Requirements (CRT and MFC Redistributables are delivered with V5 media and should be installed on targeted host) |
Microsoft Visual Studio .Net 2008 SP1 including C/C++ compilers, with following patches: |
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Korn Shell emulator | MKS Toolkit version 9.4 | ![]() |
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Firefox 3.0 is supported for 3d com as an external browser (and not as an embedded browser). The embedded browser is Internet Explorer.
Java plug-in is required for ENOVIA 3d com and V5 VPM products
The URL to download the Java Plug-In is http://java.sun.com/products/archive/index.html
The Java Update is the minimum required level. V5 is also supported with higher Update level.
ENOVIA VPLM Web Navigator products require Java Runtime Environment.
The Java Update is the minimum required level. V5 is also supported with higher Update level.
The URL to download the Java Runtime Environment is http://java.sun.com/products/archive/index.html
Note regarding Lotus Instant Messaging : On 64-bit Windows, if Lotus Instant Messaging is to be used, the 32-bit version of SUN JRE is needed. If the Credentials Manager is to be used, both 32-bit and 64-bit versions of the SUN JRE must be installed on the machine. During client installation, the path of the 64-bit version must be typed. The Collaboration-specific set up instructions must be followed to give the path of the 32-bit JRE for Collaboration.
List of configurations certified with Version 5 is available at
http://www.3ds.com/support/hardware-certification/windows-certified-workstations/
Starting with Windows Vista, IPv6 is installed and activated by default
whereas a dual IPv4/IPv6 layer is provided. V5 Client/Server
communication does not support IPv6 in V5R20, it is thus recommended to
inactivate IPv6 to go back to IPv4
To inactivate IPv6 please refers to the following Microsoft Technet
article:
http://technet2.microsoft.com/windowsserver/en/library/cba5a7ac-742a-49a6-8212-3844c768a0f81033.mspx?mfr=true
Sections :
To Uninstall IPv6 Using the Network Connections Folder
Or
To Uninstall IPv6 from a Computer from the Command Prompt
Note that this operation requires Administrative credentials
Note on Microsoft Windows 64-bit Support |
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Installation of 32-bit V5 applications
For CATIA, DELMIA and ENOVIA DMU only: Installation of 64-bit V5 applications
Note: for a 64-bit process, memory consumption is completely different than for a 32-bit process. In this conditions, it is not pertinent to compare the « Virtual Bytes » counter of Perfmon between 32-bit process and 64-bit process. Although this counter is important to track for a 32-bit process because the global address space is limited to 4 GB including reserved virtual memory, for 64-bit process, virtual address space can reach 8 TB.
Known issue: When Japanese locales are used, console output will be corrupted at first Japanese character display, the "cout << " does not print any character after. This is a Microsoft CRT 8.0 bug and should be fixed by Microsoft.
The following patch is recommended
Patch | Description |
KB 973460 | Ease crash problem determination
by retrieving correct stack information : http://support.microsoft.com/kb/973460/en-us/ |
Starting with Windows Vista, IPv6 is installed and activated by default
whereas a dual IPv4/IPv6 layer is provided. V5 Client/Server
communication does not support IPv6 in V5R19, it is thus recommended to
inactivate IPv6 to go back to IPv4
To inactivate IPv6 please refers to the following Microsoft Technet
article:
http://technet2.microsoft.com/windowsserver/en/library/cba5a7ac-742a-49a6-8212-3844c768a0f81033.mspx?mfr=true
Sections :
To Uninstall IPv6 Using the Network Connections Folder
Or
To Uninstall IPv6 from a Computer from the Command Prompt
Note that this operation requires Administrative credentials
Patch | Description |
KB983396 |
When facing issues related to 32-bit OLE objects display,
a Microsoft patch is correcting this problem, see Microsoft Article KB983396 : http://support.microsoft.com/kb/983396 |
Patch | Description |
KB976038 |
Ease crash problem determination by retrieving correct stack information (to be activated at process level only): http://support.microsoft.com/kb/976038 |
If you experience V5 Rich client crashes, which can be identified as access violation in glu32.dll,
you might consider applying the following Microsoft patch:
Patch | Description |
KB2466493 |
When you run an application that uses OpenGL on a computer that is running Windows 7,
an access violation occurs in glu32.dll, and the application crashes.
This issue occurs because an index that is not in the boundary is used: http://support.microsoft.com/kb/2466493 |
IPv6 is installed and activated by default whereas a
dual IPv4/IPv6 layer is provided. V5 Client/Server communication does not
support IPv6 in V5R19, it is thus recommended to inactivate IPv6 to go back to
IPv4
To inactivate IPv6 please refers to the following
Microsoft Technet article:
http://technet2.microsoft.com/windowsserver/en/library/cba5a7ac-742a-49a6-8212-3844c768a0f81033.mspx?mfr=true
Sections :
To Uninstall IPv6 Using the Network Connections Folder
Or
To Uninstall IPv6 from a Computer from the Command Prompt
Note that this operation requires Administrative credentials
The following MultiCax Products are not certified yet on Windows 7 :
No support is provided on "Windows XP mode on Windows 7"
No support is provided for "surrogate pair" on Windows 7
Note |
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Base support: AIX 6.1 Technical Level 02 (using 64-bit kernel) with following components:
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For CAA-RADE products:
Compiler
Operating System | Compiler |
IBM AIX | August 2008 XL C/C++ Enterprise Edition V8.0 for AIX PTF |
For ENOVIA
3d com and V5 VPM products:
Java enabled HTML browser
ENOVIA VPLM Web Navigator products are designed to operate with the following software on the client side:
Operating System | Browser | Java Plug-In Level | URL to download this Java Plug-In |
IBM AIX | Firefox 2.0 | IBM 1.6.0 SR7 | http://www-106.ibm.com/developerworks/java/jdk/aix/service.html |
This Update is the minimum required level. V5 is also supported with higher Update level.
Java Run-Time Environment
Operating System | Java Run-Time Environment | URL to download this Java Run-Time Environment |
IBM AIX | IBM 1.6.0 SR7 | http://www-106.ibm.com/developerworks/java/jdk/aix/service.html |
This Update is the minimum required level. V5 is also supported with higher Update level.
The default AIX ulimit
value of 131072 is only about 100MB, which is too low for 64-bit V5.
Make sure you set the ulimit
value to an high value using the ulimit -d unlimited
command,
for example, to be able to open large data.
Version 5 Release 21 is only supported on the AIX servers certified configurations available at :
http://www.3ds.com/support/hardware-certification/unix-certification-hardware.