You can configure the product help content in one of three ways. You can use
the default connection to the remote IBM® Knowledge Center that
is on the Internet. You can download and deploy an IBM
Knowledge Center locally on your computer. Or, an administrator can download and deploy an IBM Knowledge Center on a server on your network.
Descriptions
of the help configurations
Consider the configuration options
and select one that meets the needs of your organization.
Table 1. Help content configurationsSetup type |
Description |
Remote help |
- This configuration is the default selection. No additional setup is required.
- An Internet connection is required.
- You access content directly from the public IBM Knowledge Center.
- Content is always the current version.
- Requires the smallest amount of space because only the infrastructure
is installed.
|
Local help |
- Download a compressed file that contains a customer installable IBM Knowledge Center and the product help from the help download site. Extract the contents on your computer and start the IBM Knowledge Center.
- You can access the help by pointing to a local URL in your browser. An Internet connection is
not required to view the content.
- See Installing local help on
your computer.
|
Intranet help |
- An administrator in your organization downloads a compressed file that contains a customer
installable IBM Knowledge Center and the product help from the
help download site. The administrator extracts the contents on a server on your intranet network and
starts the IBM Knowledge Center. See Installing help on an intranet
server.
- An administrator must configure the web application to access the help. See Changing help content connections
- This help deployment is used primarily in enterprise environments that have limited Internet
access.
|
Considerations for selecting a configuration
Review
the list of considerations to make when you are selecting a help configuration
for yourself or your organization.
Table 2. Considerations
for selecting a configurationConsideration |
Remote help |
Local Help |
Intranet help |
To configure the help, an Internet connection is required. |
Yes |
Yes* |
Yes* |
To view the help, an Internet connection is required. |
Yes |
No |
No |
The configuration is appropriate for an environment with limited Internet
access. |
No |
Yes |
Yes |
An administrator must install the help and configure the web application to
access the help. |
No |
No |
Yes |
Users must install the help and set a new help connection. |
No |
Yes |
No |
Note: *An Internet connection is not required if your product is installed with the full set of
documentation.