Analyzing data

After you collect data from multiple sources, you need to determine how that data can help you to resolve your particular problem.

To analyze the data, take the following actions:

The specific method of analysis is unique to each data source, but one tip that is applicable to most traces and log files is to start by identifying the point in the data where the problem occurs. After you identify that point, you can work backward in time through the data in order to unravel the root cause of the problem.

If you are investigating a problem for which you have comparative data for a working and nonworking environment, start by comparing the operating system and product configuration details for each environment.


Feedback