Add Contact Information (ADDCNTINF)

Where allowed to run: All environments (*ALL)
Threadsafe: No
Parameters
Examples
Error messages

The Add Contact Information command enables you to add the local service information that helps you contact, or be contacted by, various support centers.

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Parameters

Keyword Description Choices Notes
CMPNY Company Character value Required, Positional 1
CONTACT Contact Character value Required, Positional 2
TELNBR Contact telephone numbers Element list Required, Positional 3
Element 1: Primary Character value
Element 2: Alternative Character value, *NONE
FAXTELNBR Fax telephone numbers Element list Required, Positional 4
Element 1: Primary Character value, *NONE
Element 2: Alternative Character value, *NONE
MAILADDR Mailing address Element list Required, Positional 5
Element 1: Street address Character value
Element 2: City and state Character value
Element 3: Country or region Character value
Element 4: Zip code or postal code Character value
LNGVER National language version 2902-2998, *PRIMARY Required, Positional 6
MEDPTF Media for mailing PTFs *AUTOMATIC, *CDROM Optional
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Company (CMPNY)

Specifies the name of the organization that owns or is responsible for this system.

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Contact (CONTACT)

Specifies the name of the person in your organization who is responsible for repairs and maintenance on the system. This person may be called by the service provider with information or assistance for a system problem. Also, parts or PTFs may be sent to this person.

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Contact telephone numbers (TELNBR)

Specifies the telephone numbers where the contact person can be reached.

Element 1: Primary

character-value
Specify the complete telephone number where the person specified for the Contact (CONTACT) parameter may be reached most often. This number should include the area code, exchange numbers, and the extension.

Element 2: Alternative

*NONE
There is no alternative telephone number for the contact person.
character-value
Specify the complete telephone number where the person specified for the Contact (CONTACT) parameter may be reached if not found at the primary telephone number. This number should include the area code, exchange numbers, and the extension.
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Fax telephone numbers (FAXTELNBR)

Specifies the facsimile (fax) telephone numbers where information for the contact person can be transmitted.

Element 1: Primary

*NONE
There is no primary fax number for the contact person.
character-value
Specify the complete fax telephone number where information for the person specified for the Contact (CONTACT) parameter can be sent. This number should include the area code, exchange numbers, and the extension.

Element 2: Alternative

*NONE
There is no alternative fax number for the contact person.
character-value
Specify the complete fax telephone number where the information for the person specified for the Contact (CONTACT) parameter can be sent, if the primary fax number is not available. This number should include the area code, exchange numbers, and the extension.
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Mailing address (MAILADDR)

Specifies the mailing address of the person specified for the Contact (CONTACT) parameter.

Element 1: Street address

character-value
Specify the postal number and street name of the location to which you want your service provider to send parts or assistance for the problem. This should not be a post office box.

Element 2: City and state

character-value
Specify the city and the state names of the location to which you want your service provider to send parts or assistance.

Element 3: Country or region

character-value
Specify the name of the country or region of the location to which the service provider should send parts or assistance.

Element 4: Zip code or postal code

character-value
Specify the zip code or postal code for the location to which the service provider should send parts or assistance.
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National language version (LNGVER)

Specifies the preferred language version to be used for program temporary fix (PTF) cover letters. PTF cover letters are initially written in U.S. English. Some of the cover letters are translated into other languages and may be ordered in the other languages. If the cover letter you ordered has not been translated into your preferred language, the cover letter will be sent in U.S. English.

*PRIMARY
The language version for the currently installed primary national language on the system is used.
integer-number
Specify the preferred language version to be used for PTF cover letters.
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Media for mailing PTFs (MEDPTF)

Specifies the media to be used for mailing program temporary fixes (PTFs).

*AUTOMATIC
The system will automatically select the media to be used for sending PTFs.
*CDROM
PTFs will be sent on CD-ROM media.
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Examples

Example 1: Add Contact Information Values

ADDCNTINF   CMPNY('My Company')
            CONTACT('John Smith')
            TELNBR('1-507-123-4567')
            FAXTELNBR('1-507-123-4444')
            MAILADDR('Street one' 'Chicago, Ill' USA 44444)
            LNGVER(2924)


This command adds all the required contact information fields.

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Error messages

*ESCAPE Messages

CPF8C84
Error detected while processing support contact data.
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