A preauthorized user is not configured. Ensure that the server is configured, registered with the Jazz Team Server, and that the consumer key and consumer secret match.
Explanation
This error occurs if the Design Management Server is accessed before the server is configured or if the Design Management Server is not registered with the Jazz Team Server. In most cases, the values of the consumer key and consumer secret are old or do not match.
User response
To resolve the error, complete the following steps: 1. Log in to the Admin page of the Jazz Team Server or a registered application. 2. From the menu on the left, select the Active Users page. 3. Ensure that one user ID contains a Functional User CAL. If not, add one. 4. If an authorized user contains this CAL, navigate to the teamserver.properties file. 5. Verify that the consumer key and consumer secret have matching values. If the values do not match, in the teamserver.properties file, manually change the values for the consumer key and consumer secret; then, restart the Design Management Server. You can also remove the preauthorized user (The Functional User CAL) and the registered /dm application; then, restart the Design Management Server and rerun the setup and configuration wizard.