A preauthorized user is not configured. Ensure that the server is configured and registered with the Jazz Team Server, and that the consumer key and the consumer secret match.
Explanation
If you access the server before it is configured or if it is not registered with the Jazz Team Server, you get this message. In most cases, the values of the consumer key and the consumer secret are old or do not match.
User response
Complete the following steps:
1. Log in to the administration page of the Jazz Team Server or a registered application.
2. Open the Active Users page.
3. Find the relm_user, and ensure that it has a RELM Application-Internal license. If not, add it.
4. Open the teamserver.properties file and find the consumer key.
5. Open the Jazz Team Server administration page and look at the registered applications to find the consumer key. If the values do not match, in the teamserver.properties file, manually change the values so that they match.
6. If this does not solve the problem, remove the relm_user and the registered /relm application. Restart the server and rerun the setup and configuration wizard.