Task Descriptor: Review Change Request |
This task defines how to perform change request triage.
Based on Method Task: Review Change Request
Relationships
Roles | Primary: Change Control Manager | Additional: | Assisting:
Inputs | Mandatory: Change Request | Optional: None | External: None
Outputs | Change Request
Steps
Verify the change request
Who has issued the change request? Do you understand the change request? If not, get more information from the Change Request Submitter. Does it apply to your product or responsibility? If not, inform the Submitter. Categorize the change request (enhancement, defect, and so on).
Analyze the impact of the change request
Perform (or delegate) an overall impact assessment (which artifacts are affected: requirement impact, design impact, implementation impact, and so on). Is there sufficient basis to justify the change request? Does the business case exist? Inform the appropriate decision maker and seek approval to perform the work.
Create child change requests, if necessary
In some cases, it is necessary to create child change requests to handle all of the detail of a requested change.
Properties
Predecessor | Submit Change Request
Multiple Occurrences |
Event Driven |
Ongoing |
Optional |
Planned |
Repeatable |