Task: Close Change Request |
This task closes a verified change request.
Disciplines: Configuration and Change Management
Purpose
The purpose of this task is to close the associated change request that has been implemented and verified.
Relationships
Roles | Primary Performer: Change Control Manager | Additional Performers:
Inputs | Mandatory: Change Request | Optional: None
Outputs | Change Request
Steps
Review content of change request
Review the content of the change request to ensure that the implementation and verification are complete. Ensure that any supporting information required to objectively prove that the request can be closed is referenced. Gain concurrence from the Submitter of the change request that the request can be closed.
Close the change request
If the results of the review are satisfactory, close the change request. If there is missing information or outstanding issues with the change request, take the appropriate action before closing the change request.
More Information
Tool Mentors | Closing a Change Request in Rational ClearQuest
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