Tool Mentor: Submitting Change Requests Using Rational ClearQuest |
This tool mentor describes how to submit a change request or defect by using Rational ClearQuest.
Tool: Rational ClearQuest
Relationships
Related Elements | Submit Change Request
Main Description
### Overview ClearQuest stores change requests in database records. The ClearQuest administrator can create different types of records for different purposes and different projects. Each record type can have unique fields and data requirements. ClearQuest makes it easy for you to submit, modify, track, and chart change requests as they move through the change request management system. The ClearQuest administrator can create a custom set of record types. You can use one record type (such as a defect) for all change requests, or you can use different record types for different purposes (such as enhancement requests, documentation request, and so on). ### Tool Steps Click Action > New > Submit (or click the New Defect button). In the submit form that displays, enter information in the mandatory fields that are marked with red captions. Enter information in the optional fields as required. If required, add attachement(s) in the Attachment tab. Click OK. Hint: If you have several defects to report, use Value > Save as Default and later Value > Load Default. See also the ClearQuest online Help > Contents and Index > Working with Records > Submitting Records.
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