<?xml version="1.0" encoding="UTF-8"?>
<org.eclipse.epf.uma:PracticeDescription xmi:version="2.0" xmlns:xmi="http://www.omg.org/XMI" xmlns:org.eclipse.epf.uma="http://www.eclipse.org/epf/uma/1.0.6/uma.ecore" xmlns:epf="http://www.eclipse.org/epf" epf:version="1.5.1" xmlns:rmc="http://www.ibm.com/rmc" rmc:version="7.5.1" xmi:id="-0gzthohaqyWkF05EAGO5ng" name="support_training,_QSYxoGDbEd68aPhR7rIxlw" guid="-0gzthohaqyWkF05EAGO5ng" changeDate="2010-08-30T08:16:06.703-0700" version="7.5.0">
  <additionalInfo>For more information on practices,&amp;nbsp;see the &lt;a href=&quot;http://www.ibm.com/developerworks/rational/practices/&quot;&#xD;
target=&quot;_blank&quot;>practices resource page&amp;nbsp;on IBM&amp;reg; DeveloperWorks&amp;reg;&lt;/a>.</additionalInfo>
  <problem>The purpose of this practice is to guide the project team in successfully enable the organization and users in the adoption&#xD;
of the solution. The project team creates required training material and enables trainers to deliver that training to end&#xD;
users. The team also creates the user support material needed by users on the daily operation of the solution.</problem>
  <application>&lt;p>&#xD;
    The best way to read this practice is to first familiarize yourself with its overall structure - what is in it and how&#xD;
    it is organized.&amp;nbsp;&#xD;
&lt;/p>&#xD;
&lt;p>&#xD;
    The best place to start is with the &lt;strong>Key Concepts&lt;/strong> for the practice - those concepts that are critical&#xD;
    to understand in order to adopt the practice.&amp;nbsp;Once you understand the key concepts, you can turn your attention to&#xD;
    the &lt;strong>Work&amp;nbsp;Products&lt;/strong>&amp;nbsp;produced by the practice.&amp;nbsp;&amp;nbsp;Then you can&amp;nbsp;review&#xD;
    the&amp;nbsp;practices &lt;strong>Tasks&lt;/strong>.&amp;nbsp;From the work products and the tasks, you can access applicable&#xD;
    guidance - guidelines and tool mentors associated with each task provide details of how to perform the&#xD;
    task.&amp;nbsp;Templates and checklists associated with the work products guide you in their completion and evaluation. You&#xD;
    can also access the guidance provided by the practice directly by using the &lt;strong>Guidance&lt;/strong>&amp;nbsp;folder.&#xD;
&lt;/p></application>
  <levelsOfAdoption>See &lt;a class=&quot;elementLinkWithUserText&quot;&#xD;
href=&quot;./../../../practice.gen.support_training.base-ibm/guidances/roadmaps/how_to_adopt_116F3F.html&quot;&#xD;
guid=&quot;_Q7D7MGDbEd68aPhR7rIxlw&quot;>How to Adopt the Developing User Support and Training Practice&lt;/a>.</levelsOfAdoption>
</org.eclipse.epf.uma:PracticeDescription>
