Task: Assess PA 2.1 Performance management attribute according to the Generic Practices for PA 2.1
The Performed process is now implemented in a managed fashion (planned, monitored and adjusted) and its work products are appropriately established, controlled and maintained. This performance attribute is part of the Level 2 capability dimension of Managed Process.
This task supports the assessment of the process and practices at the Process Capability Level 2, Managed Process
The performance management attribute is a measure of the extent to which the performance of the process is
managed.
As a result of full achievement of this attribute:
a) objectives for the performance of the process are
identified;
b) performance of the process is planned and
monitored;
c) performance of the process is adjusted to meet
plans;
d) responsibilities and authorities for performing the process are
defined, assigned and communicated;
e) resources and information necessary for performing the process
are identified, made available, allocated and used;
f) interfaces between the involved parties are managed to ensure
both effective communication and also clear assignment of responsibility.
Generic Resources for PA 2.1
Human resources with identified objectives, responsibilities and authorities; [PA 2.1 Achievement a, d, e, f]
Facilities and infrastructure resources; [PA 2.1 Achievement a, d, e, f]
Project planning, management and control tools, including time and cost reporting; [PA 2.1 Achievement b, c]
Workflow management system; [PA 2.1 Achievement d, f]
Email and/or other communication mechanisms; [PA 2.1 Achievement d, f]
Information and/or experience repository; [PA 2.1 Achievement b, e]
Problem and issues management mechanisms. [PA 2.1 Achievement c]
Steps
GP 2.1.1 Identify the objectives for the performance of the process.
NOTE 1: Performance objectives may include –
(1) quality of the artefacts produced,
(2) process cycle time or frequency
(3) resource usage and
(4) boundaries of the process.
Performance objectives are identified based on process requirements.
The scope of the process performance is defined.
Assumptions and constraints are considered when identifying the performance objectives.
NOTE 2: At minimum, project performance objectives for resources, effort and schedule should be stated.
GP 2.1.2 Plan and monitor the performance of the process to fulfill the identified objectives.
Plan(s) for the performance of the process are developed.
The process performance cycle is defined.
Key milestones for the performance of the process are
established.
Estimates for process performance attributes are determined and
maintained. Process activities and tasks are defined.
Schedule is defined and aligned with the approach to performing the
process. Process work product reviews are planned.
The process is performed according to the plan(s).
Process performance is monitored to ensure planned results are
achieved.
GP 2.1.3 Adjust the performance of the process.
Plan(s) for the performance of the process are developed.
The process performance cycle is defined.
Key milestones for the performance of the process are
established.
Estimates for process performance attributes are determined and
maintained. Process activities and tasks are defined.
Schedule is defined and aligned with the approach to performing the
process. Process work product reviews are planned.
The process is performed according to the plan(s).
Process performance is monitored to ensure planned results are
achieved.
GP 2.1.4 Define responsibilities and authorities for performing the process.
Responsibilities, commitments and authorities to perform the process are
defined, assigned and communicated.
Responsibilities and authorities to verify process work products are
defined and assigned.
The needs for process performance experience, knowledge and skills are
defined.
GP 2.1.5 Identify and make available resources to perform the process according to plan.
The human and infrastructure resources necessary for performing the
process are identified made available, allocated and used.
The information necessary to perform the process is identified and made
available.
The necessary infrastructure and facilities are identified and made
available.
GP 2.1.6 Manage the interfaces between involved parties.
The individuals and groups involved in the process performance are
determined.
Responsibilities of the involved parties are assigned.
Interfaces between the involved parties are managed.
Communication is assured between the involved parties.
Communication between the involved parties is effective.
