Task: Assess PA 5.1 Process innovation attribute according to the Generic Practices for PA 5.1

The previously described Predictable process is continuously improved to meet relevant current and projected business goals.
This performance attribute is part of the Level 5 capability dimension of Process Innovation.

This task supports the assessment of the process and practices at the Process Capability Level 5 Process Innovation.

The process innovation attribute is a measure of the extent to which changes to the process are identified from analysis of common causes of variation in performance, and from investigations of innovative approaches to the definition and deployment of the process. As a result of full achievement of this attribute:

a) process improvement objectives for the process are defined that support the relevant business goals;

b) appropriate data are analysed to identify common causes of variations in process performance;

c) appropriate data are analysed to identify opportunities for best practice and innovation;

d) improvement opportunities derived from new technologies and process concepts are identified;

e) an implementation strategy is established to achieve the process improvement objectives.

Generic Resources for PA 5.1

Process improvement framework; [PA 5.1 Achievement a, d, e]
Process feedback and analysis system (measurement data, causal analysis results etc.); [PA 5.1 Achievement b, c]
Piloting and trialing mechanism. [PA 5.1 Achievement c, d]

Steps

GP 5.1.1 Define the process improvement objectives for the process that support the relevant business goals.

Directions to process innovation are set.

New business visions and goals are analyzed to give guidance for new process objectives and potential areas of process change.

Quantitative and qualitative process improvement objectives are defined and documented.

GP 5.1.2 Analyse measurement data of the process to identify real and potential variations in the process performance.

Measurement data are analysed and made available.

Causes of variation in process performance are identified and classified.

Common causes of variation are analysed to get quantitative understanding of their impact.

GP 5.1.3 Identify improvement opportunities of the process based on innovation and best practices.

Industry best practices are identified and evaluated.

Feedback on opportunities for improvement is actively sought.

Improvement opportunities are identified.

GP 5.1.4 Derive improvement opportunities of the process from new technologies and process concepts.

Impact of new technologies on process performance is identified and evaluated.

Impact of new process concepts are identified and evaluated.

Improvement opportunities are identified,

Emergent risks are considered in identifying improvement opportunities

GP 5.1.5 Define an implementation strategy based on long-term improvement vision and objectives.

Commitment to improvement is demonstrated by organizational management and process owner(s).

Proposed process changes are evaluated and piloted to determine their benefits and expected impact on defined business objectives.

Changes are classified and prioritized based on their impact on defined improvement objectives. Measures that validate the results of process changes are defined to determine expected

effectiveness of the process change.

Implementation of the approved change(s) is planned as an integrated program or project.

Implementation plan and impact on business goals are discussed and reviewed by organizational management.

More Information

Checklists	Using Process, Generic and Base Practices workitems
Guidelines	Guidance on Process Attribute determination