Task: Assess PA 5.2 Process optimization attribute according to the Generic Practices for PA 5.2

The previously described Predictable process is continuously improved to meet relevant current and projected business goals.
This performance attribute is part of the Level 5 capability dimension of Process Innovation.

This task supports the assessment of the process and practices at the Process Capability Level 5 Process Innovation.

The process optimization attribute is a measure of the extent to which changes to the definition, management and performance of the process result in effective impact that achieves the relevant process improvement objectives. As a result of full achievement of this attribute:

a) impact of all proposed changes is assessed against the objectives of the defined process and standard process;

b) implementation of all agreed changes is managed to ensure that any disruption to the process performance is understood and acted upon;

c) effectiveness of process change on the basis of actual performance is evaluated against the defined product requirements and process objectives to determine whether results are due to common or special causes.

Generic Resources for PA 5.12

Change management system; [PA 5.2 Achievement a, b, c]

Process evaluation system (impact analysis, etc.). [PA 5.2 Achievement a, c]

Steps

GP 5.1.1 Define the process improvement objectives for the process that support the relevant business goals.

Directions to process innovation are set.

New business visions and goals are analyzed to give guidance for new process objectives and potential areas of process change.

Quantitative and qualitative process improvement objectives are defined and documented.

GP 5.1.2 Analyse measurement data of the process to identify real and potential variations in the process performance.

Measurement data are analysed and made available.

Causes of variation in process performance are identified and classified.

Common causes of variation are analysed to get quantitative understanding of their impact.

GP 5.1.3 Identify improvement opportunities of the process based on innovation and best practices.

Industry best practices are identified and evaluated.

Feedback on opportunities for improvement is actively sought.

Improvement opportunities are identified.

GP 5.1.4 Derive improvement opportunities of the process from new technologies and process concepts.

Impact of new technologies on process performance is identified and evaluated.

Impact of new process concepts are identified and evaluated.

Improvement opportunities are identified,

Emergent risks are considered in identifying improvement opportunities

GP 5.1.5 Define an implementation strategy based on long-term improvement vision and objectives.

Commitment to improvement is demonstrated by organizational management and process owner(s).

Proposed process changes are evaluated and piloted to determine their benefits and expected impact on defined business objectives.

Changes are classified and prioritized based on their impact on defined improvement objectives. Measures that validate the results of process changes are defined to determine expected

effectiveness of the process change.

Implementation of the approved change(s) is planned as an integrated program or project.

Implementation plan and impact on business goals are discussed and reviewed by organizational management.

More Information

Checklists	Using Process, Generic and Base Practices workitems
Guidelines	Guidance on Process Attribute determination