Task: SUP.1.BP10: Implement an escalation mechanism.
Develop and maintain the escalation mechanism that ensures that quality assurance may escalate problems to appropriate levels of management to resolve them.
Outputs
08-13 Quality plan
SUP 1.6 quality assurance has the independence and authority to escalate problems to appropriate levels of management.
Process Usage
HIS ASPICE
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SUP.1 Quality assurance
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SUP.1.BP10: Implement an escalation mechanism.
SUP.1 Quality assurance
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SUP.1.BP10: Implement an escalation mechanism.
More Information
Checklists
Using Process, Generic and Base Practices workitems
Guidelines
Guidance on Process Attribute determination
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