Task: SUP.9.BP8: Track problems to closure.
Track the status of all reported problems to closure. Before closure, a formal acceptance has to be authorized.
Outputs
13-07 Problem record
15-12 Problem status report
SUP 9.5 problems are tracked to closure
SUP 9.6 the status of all problem reports is known.
Process Usage
HIS ASPICE
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SUP.9 Problem resolution management
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SUP.9.BP8: Track problems to closure.
SUP.9 Problem resolution management
>
SUP.9.BP8: Track problems to closure.
More Information
Checklists
Using Process, Generic and Base Practices workitems
Guidelines
Guidance on Process Attribute determination
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