Task: SUP.9.BP9: Analyze problem trends.
Collect and analyze data from the problem management system (occurrence, detection, affected range, etc.), identify trends and initiate actions, where necessary.
Outputs
15-12 Problem status report
SUP 9.6 the status of all problem reports is known.
Process Usage
HIS ASPICE
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SUP.9 Problem resolution management
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SUP.9.BP9: Analyze problem trends.
SUP.9 Problem resolution management
>
SUP.9.BP9: Analyze problem trends.
More Information
Checklists
Using Process, Generic and Base Practices workitems
Guidelines
Guidance on Process Attribute determination
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