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– Objectives/goal for quality
– Defines the activities tasks required to ensure quality
– References related work products
– Method of assessment/assuring quality
– References any regulatory requirements, standards, customer requirements
– Identifies the expected quality criteria
– Specifies the monitoring timeframe and quality checkpoints for the defined life cycle and associated activities planned
– Target timeframe to achieve desired quality
– Method to achieved goals:
– – tasks to be performed
– – ownership for tasks
– – audit to be performed – – resource commitments
– Identifies the quality criteria for work products and process tasks
– Specifies the threshold/tolerance level allowed prior to requiring corrective actions
– Defines quality measurements and benchmark data
– Defines the quality record collection mechanism and timing of the collection
– Specifies mechanism to feed collected quality record back into process impacted by poor quality
– Approved by the quality responsible organization/function
- Defines types of independence of the QA
- Identifies escalations opportunities and channels
-Defines the cooperation with customer and supplier QA |
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