The process deployment attribute is a measure of the extent to which the standard process is effectively deployed as a defined process to achieve its process outcomes. As a result of full achievement of this attribute:

a) a defined process is deployed based upon an appropriately selected

and/or tailored standard process;

b) required roles, responsibilities and authorities for performing the defined process are assigned and communicated;

c) personnel performing the defined process are competent on the basis of appropriate education, training, and experience;

d) required resources and information necessary for performing the defined process are made available, allocated and used;

e) required infrastructure and work environment for performing the defined process are made available, managed and maintained;

f) appropriate data are collected and analysed as a basis for understanding the behaviour of, and to demonstrate the suitability and effectiveness of the process, and to evaluate where continuous improvement of the process can be made.

Generic Resources for PA 3.2

Feedback mechanisms (customer, staff, other stakeholders); [PA 3.2 Achievement f]
Process repository; [PA 3.2 Achievement a, b]
Resource management system; [PA 3.2 Achievement b, c, d]
Knowledge management system. [PA 3.2 Achievement d]
Problem and change management system; [PA 3.2 Achievement f]
Working environment and infrastructure; [PA 3.2 Achievement e]
Data collection analysis system. [PA 3.2 Achievement f]
Process assessment framework; [PA 4.1 Achievement f]
Audit/review system. [PA 3.2 Achievement f]

NOTE 1 A standard process may be used as-is when deploying a defined process, in which case tailoring guidelines would not be necessary.