– Identifies the name of submitted and associated contact details
– Identifies the group/person(s) responsible for providing a fix
– Includes a description of the problem
– Identifies classification of the problem (criticality, urgency, relevance etc.)
– Identifies the status of the reported problem
– Identifies the target release(s) problem will be fixed in
– Identifies the expected closure date
– Identifies any closure criteria
– Identifies re-inspection actions |
