As a result of successful implementation of this process:

SUP 1.1 a strategy for conducting quality assurance is developed, implemented and maintained

SUP 1.2 quality assurance is performed independent of the activity or project being performed

SUP 1.3 evidence of quality assurance is produced and maintained

SUP 1.4 adherence of products, processes and activities to agreed requirements are verified, documented, and communicated to the relevant parties

SUP 1.5 problems and/or non-conformance with agreement requirements are identified, recorded, communicated to the relevant parties, tracked and resolved

SUP 1.6 quality assurance has the independence and authority to escalate problems to appropriate levels of management.

NOTE 1: Quality assurance should be coordinated with, and make use of, the results of other supporting processes such as verification, validation, joint review, audit and problem management.

NOTE 2: Verification and validation may be subject to quality assurance.

NOTE 3: Independent quality assurance should be established as a separate functional role within an organization.