Task Descriptor: SUP.9.BP3: Identify and record the problem.

Each problem is uniquely identified and recorded.

Based on Method Task: SUP.9.BP3: Identify and record the problem.

Outputs	13-07 Problem record SUP 9.2 problems are recorded, identified and classified

Key Considerations

NOTE 1: The necessary supporting information needs to be provided in order to support diagnosis of the problem.
NOTE 2: Unique identification supports traceability to changes made.

More Information

Checklists	Using Process, Generic and Base Practices workitems
Guidelines	Guidance on Process Attribute determination