Task Descriptor: SUP.9.BP9: Analyze problem trends.
Collect and analyze data from the problem management system (occurrence, detection, affected range, etc.), identify trends and initiate actions, where necessary.
Based on Method Task:
SUP.9.BP9: Analyze problem trends.
Outputs
15-12 Problem status report
SUP 9.6 the status of all problem reports is known.
More Information
Checklists
Using Process, Generic and Base Practices workitems
Guidelines
Guidance on Process Attribute determination
Please enable JavaScript to view the comments powered by Rational Team Concert.
Licensed Materials - Property of IBM
© Copyright IBM Corp. 1987, 2015. All Rights Reserved.