Description

Time to Delivery is the length of time it takes from when a product is implemented until it is considered valuable to the business. This can vary depending on the audience of this measurement. Examples include:

• Business or marketing stakeholders consider the product valuable when the product is on the market.
• Customers consider the product valuable when it is installed and used.
• Business sponsors consider the product valuable when they gain profits.
• Time to Value is equal to time to market when the date the product is considered valuable is also the date that the product is on the market. This is important to products with high market pressure.

Strategies

The following strategies help improve Time to Delivery:

• Strategy: Improve Delivery Efficiency
  • Streamline delivery processes, reduce manual work, and increase automation
  • Reduce delivery time by increasing reuse, including existing industry standards
  • Indicators
    • High levels of manual work
    • Ineffective procedures, bureaucratic processes
    • Low bandwidth communication
    • High communication overhead
• Strategy: Deliver on Customer Requirements
  • Increase value by delivering high value, high priority features that are needed
  • Indicators
    • High number of features that have not been used
    • Large and aging enhancement request backlog
    • Large amounts of post-delivery support
    • Low customer satisfaction levels