Collegiate Sports Paging System Use Case Specification: Provide Feedback Version 2.0 Revision History
Date | Version | Description | Author
--- | --- | --- | ---
October 9, 1999 | 1.0 | Initial version | Context Integration
December 1, 1999 | 2.0 | Update after Elaboration | Context Integration
##### Table of Contents Provide Feedback Flow of Events Special Requirements Preconditions Postconditions Extension Points ### Provide Feedback #### Brief Description This use case occurs when a system user (advertiser, subscriber, or potential subscriber) wishes to comment on the service or the web site. This option will be made available to users at main display pages only. ### Flow of Events #### Basic Flow User selects "Provide Feedback" System looks up central user support phone numbers. System displays phone numbers to call and gives the user the option to send email immediately User selects email option System looks up email address of customer service and passes it to the browser. System launches email browser client User enters message, presses "Send" Browser mail client sends mail. #### Alternative Flows None. ### Special Requirements None. ### Preconditions None. ### Postconditions None. ### Extension Points None. Copyright 1987 - 2003 Rational Software Corporation |  |