Create Incident

You can create an incident for the selected record.

To create an incident:

1. Display the record for which you want to create an incident.

2. From the Select Action menu, select Create > Incident.

3. In the Reported Priority field, enter a value to indicate the urgency of the incident.

4. The system defaults values in the Reported By, Affected Person, and Reported Date fields. You can change these values as needed.

5. In the Summary field, enter a brief description for the incident.

6. In the Details field, type a more detailed description of the incident.

7. To create the incident, click OK. The system displays a message above the toolbar indicating that the incident has been created. Click Cancel to close the dialog box without creating the incident.