Report Downtime

You use the Report Downtime dialog box to perform the following actions:

• Change the status of the asset from down to up or up to down.

• Report the start and end time of the downtime for the asset after it has occurred.

To change the status of the asset:

1. Display the record for the asset that you want to change the status of.

2. From the Select Action menu, select Report Downtime. In the Report Downtime dialog box, the Asset Up? field indicates whether the asset is operating (Y) or not operating (N).

3. To change the status, in the Downtime Report section, select the Change Status option.

4. Optional: Edit the date in the Status Date field, if the date of the status change is not the system date.

5. To enter a reason for the status change, in the Downtime Code field, click Select Value to select a code.

6. In the Downtime Type section, select either of the following options:

7. If the status change occurs when the asset is normally in use, select Operational.

8. If the status change occurs when the asset is normally not in use, select Non-operational.

7. Click OK.

To report asset downtime:

1. Display the record for the asset that you want to report downtime for.

2. From the Select Action menu, select Report Downtime.

3. To report downtime, in the Downtime Report section, select the Report Downtime option.

4. In the Report Downtime section, in the Start Date field, the system date is displayed. You can edit the date if necessary.

5. Enter a date the downtime ended or will end in the End Date field.

6. In the Hours field, the system calculates the total downtime hours based upon the Start Date and End Date. This calculation considers the calendar for the asset and the elapsed time between the start and end of downtime.

7. To enter a code to describe the downtime, in the Downtime Code field, click Select Value to select a code.

8. In the Downtime Type section, select either of the following options:

5. Operational - if the down time occurred when the asset is normally in use

6. Non-Operational - if the down time occurred when the asset is normally not in use

Note: An asset may incur both operational and non-operational downtime. You can create multiple downtime reports on a single work order.

9. Click OK to report the downtime and return to the record, or click Cancel to close the dialog box without reporting downtime.