Create a Change

You can create a change from a change. You might create a change when, for example, a technician completing a change discovers that additional work not specified on the change, such as a software upgrade, is required to solve a problem. When you create a change, the system copies the asset, location, and GL account from the originating work order to the change.

When you create a change from within a work order, the change has a relationship type of FOLLOWUP and the work order from which you created the change has a relationship type of ORIGINATOR.

To create a change:

1. Display the record from which you want to create a change.

2. From the Select Action menu, select Create > Change. The system creates the change work order and gives it a status of WAPPR.

3. To view the change, click the Related Records tab. The change you created is displayed in the Related Work Orders table.

Note: You also can view the change in the Changes (SP) application. When you display the change in the Changes (SP) application, the work order from which you created the record is displayed in the Work Order field on the Related Records tab.