Create a ReleaseYou can create a Releases (SP) record from within the Configuration Items (SP) application.
In the Configuration Items (SP) application, display the CI for which you want to create a release.
From the Select Actions menu, select Create > Release. The Create Release dialog box opens.
In the Reported Priority field, enter a value if appropriate.
In the Reported By and Affected By fields, enter the appropriate persons.
In the Summary field, enter a short description of the problem. To enter additional information, click Long Description . The Details field displays the text you enter for the long description.
Click OK. The system creates a record in the Releases (SP) application.