Change the Status of a Configuration Item

A configuration item can have the following statuses:

• Not Ready - the default status when you create a CI

• Operating - the CI is currently being used

• Decommissioned - when a CI has this status, the system does not display it in any Select Value dialog boxes. The CI cannot be used in any new records. You can access a decommissioned CI only in the Configuration Items (SP) application.

To change the status of a configuration item:

1. In the Configuration Items (SP) application, display the CI whose status you want to change.

2. From the Select Action menu, select Change Status. The Change Status dialog box opens.

3. From the drop-down list in the New Status field, select a new status.

4. The Status Date field displays the system date and time, but you can edit this field.

5. In the Memo field, enter a brief description of the change, as needed.

6. Click OK.

See Also

Change the Status of Multiple Configuration Items