actual configuration items (actual CIs)
    viewing actual CI details
    viewing application topology
    viewing business application topology
    viewing CI change history
    viewing physical topology

changes
    create from Configuration Item application
configuration items
    actual versus authorized
    adding to collections
    changing status of
       Change the Status of a Configuration Item
       Change the Status of Multiple Configuration Items
    creating
    defining relationships between
    deleting
    duplicating
    editing
    managing collections of
    process overview
    viewing actual CI details
    viewing attribute value history
    viewing CI relationship history
Configuration Items application
    Configuration Item tab
    List tab
    Related CIs tab
Create Change action (in CI application)
Create Incident action (in CI application)
Create Problem action (in CI application)
Create Release action (in CI application)
Create Service Request action (in CI application)
Create Work Order action (in CI application)

incidents
    create from Configuration Item application

problems
    create from Configuration Item application

releases
    create from Configuration Item application

service requests
    create from Configuration Item application

View Actual CI Application Topology action
View Actual CI Business Application Topology action
View Actual CI Change History action
View Actual CI Details action
View Actual CI Physical Topology action
View Attribute Value History action
View CI Relationship History action
View Work Details action

work details
    viewing
work orders
    create from Configuration Item application