CI Link Result TabCI Link Result TabYou use the CI Link Result tab in the CI Link Results (SP) application to perform the following tasks:
view link results
delete link results
The system generates a link result when it executes a reconciliation task and finds a successful link between a top-level object and attribute in Data Set 1 (typically authorized CI data) and an attribute of an object in Data Set 2 (typically actual CI data).
The application displays the following information for each link result record:
Rule Name – name of the rule that generated the result. You can use the Detail Menu in this field to navigate to the Link Rules (SP) application.
Link Date – date and time the link result record was created.
Customer – the customer associated with the reconciliation task. The results are shown for a reconciliation task that processed only the CIs associated with this customer. If there is no customer specified, the results are shown for a reconciliation task that processed only the CIs not associated with a customer.
The Authorized CI Information area displays the following information about the authorized CI:
CI – authorized CI object. You can use the Detail Menu in this field to perform the following actions:
view Classifications
view Attributes
navigate to the Configuration Items (SP) application.
description of the authorized CI.
The Actual CI Information area displays the following information about the actual CI;
Actual CI – actual CI object.
Description – description of the actual CI.
For information about a field, place the cursor in the field and press Alt+F1.