View CI Link Results

You use the CI Link Result tab in the CI Link Results (SP) application to view link results. The system generates link results when it executes a reconciliation task and finds a successful link between a top-level object and attribute in Data Set 1 (typically authorized CI data) and an attribute of an object in Data Set 2 (typically actual CI data).

To view link results:

• In the CI Reconciliation Results (SP) application, on the List tab, select the CI link result record you want to view. The application displays the selected link result record on the CI Link Result tab. If appropriate, you can use the Detail Menu in the CI field to perform the following actions:

• view Classifications

• view Attributes

• navigate to the Configuration Items (SP) application

CI Link Result Tab

CI Link Results (SP) Application