Associate Customers with Children or Attributes

When you associate customers with a classification, you can control whether the customers are associated with children, attributes, or both.

To associate customers with children or attributes:

  1. From the List tab of the Classifications (SP) application, select a customer-specific classification.

  2. Optional: Select Associate Customers with Children to associate customers that you add to the classification with all children of the classification.

  3. Optional: Select Associate Customers with Attributes to associate customers that you add to the classification with all customer-specific attributes of the classification.

Example 1

The Associate Customers with Attributes check box is selected on the classifications IT \ HARDWARE \ DESKTOP COMPUTER and IT \ HARDWARE \ DESKTOP COMPUTER \ VIDEOCARD. When you associate customer 6 to IT \ HARDWARE, customer 6 is associated with classifications and the customer-specific attributes of those classifications.

 

Customers

Attribute

Attribute is global

Customer 1

 

 

Customer 2

 

 

Customer 3

 

 

Customer 4

 

 

Customer 5

 

 

You associate Customer 6

 

 

 

Customers

Attribute

Attribute is global

Customer 2

MEMORY

Yes

Customer 3

PROCSPEED

Yes

Customer 4

WEIGHT

No. Customer 6 is automatically associated.

Customer 5

 

 

Customer 6 is automatically associated

 

 

 

Customers

Attribute

Attribute is global

Customer 2

MEMORY

Yes

Customer 5

BUSTYPE

No. Customer 6 is automatically associated.

Customer 6 is automatically associated

HDTVOUT

No. Customer 6 is automatically associated.

When you select Associate Customers with Attributes the system uses the current classification and if the check box is selected, new customer associations are added to all customer-specific attributes that belong to the classification.

Associate Customers with Children and Associate Customers with Attributes can work together. Customer 6 is propagated to subsequent levels in the classification hierarchy. Customer 6 is also associated with the customer-specific attributes of those classifications.

See also

Attributes of customer-specific classifications

Working with attributes

Use attributes with objects

Customers and classifications