Charging Back Costs

On a customer record in the Customers (SP) application, you can enter a customer cost center and charge back account to be used with billing transactions. Customers use this information to process internal charge backs.

Enter charge back information in the Customer Charge Account and Customer Cost Center fields on the Customer tab. When you create a ticket or work order for a location for which this customer is the primary customer, the charge account and cost center are copied to the ticket or work order. It appears on the customer's billing statement when you bill the work.

You also can enter this data on the location record.