Computer Tab

You use the Computer tab in the Computers (SP) application to view information about computers deployed in your organization and, if necessary, to delete computer records from the database.

The Computer tab displays the following information about a computer:

• computer name

• computer description

• the site at which the computer is located

• role or function of the computer (The role is assigned to the computer by the discovery tool.)

• customer associated with the computer. This customer can be the customer that owns the computer, or the customer on whose behalf a service provider discovers assets.

Note: The application displays this header information on each tab in the Computers (SP) application.

The following information about the computer is displayed in the Computer Details area of the Computer tab:

• serial number

• asset tag

• manufacturer

• make/model

• logon name for the last known user logged on to the computer

• domain name of the computer's network

• GUID (globally unique identifier)

• unique ID. You can use the Detail Menu in this field to navigate to the Actual Configuration Items (SP) application.

The RAM Information area of the Computer tab displays the following data about the random access memory (RAM) on the computer:

• RAM type

• RAM description

• RAM size and unit of measurement

• total number of RAM slots

• number of unused RAM slots

The BIOS Information area of the Computer tab displays the following data about the computer's BIOS:

• BIOS name

• BIOS version

• release date of the BIOS installed on the motherboard

• whether or not the BIOS on the motherboard supports plug and play (PNP) devices

If the check box is selected, the discovery tool determined that the BIOS supports PNP. If the check box is cleared, the discovery tool did not determine that the BIOS supports PNP. If the detection tool did not collect this data, the default value is used, and the check box is cleared.

• whether or not the BIOS on the motherboard supports the SMBIOS specification standards

If the check box is selected, the discovery tool determined SMBIOS is supported. If the check box is cleared, the asset discovery tool did not determine that SMBIOS is supported. If the detection tool did not collect this data, the default value is used, and the check box is cleared.

The Motherboard Information area of the Computer tab displays the following data about the computer's motherboard:

• motherboard description

• serial number

• asset tag

• manufacturer

• make/model

• chipset

The Detection Information area on the tab also displays the following data about how the computer data was collected:

• software detection tool

• software last scan date

• hardware detection tool

• hardware last scan date

• whether the computer supports SNMP (Simple Network Management Protocol) and has it enabled

If the check box is selected, the discovery tool determined that the computer supports SNMP. If the check box is cleared, the discovery tool did not determine that the computer supports SNMP. If the detection tool did not collect this data, the default value is used, and the check box is cleared.

• whether the computer supports WMI (Windows Management Instrumentation) and has it enabled

If the check box is selected, the discovery tool determined that the computer supports WMI. If the check box is cleared, the discovery tool did not determine that the computer supports WMI. If the detection tool did not collect this data, the default value is used, and the check box is cleared.

The Mainframe Information area on the tab also displays the following data about mainframe computers:

• manufacturing plant

• MSU (million service units) capacity, the amount of processing the mainframe performs in one hour

• MIPS (million instructions per second) capacity

• capacity model

• number of configured processors

• total processors

Data displayed on this tab varies depending on the discovery tool used to collect the data. Some data fields might be empty. An empty field indicates that the discovery tool did not collect the data or that administrators did not map the data for import into the database.

Data displayed in some fields is affected by parameters your administrator defines in administrative applications. Administrative applications determine how to display manufacturer, media adapter, operating system, processor, and software names as well as software suites and usage frequency data for software applications.

For information about a field, place the cursor in the field and press Alt+F1.

See Also

Delete a Computer