Incident TabIncident TabYou use the Incident tab in the Incidents (SP) application to create, modify, view and delete information for the incident record. Enter such information as reported and affected users, owner or owner group, details about the incident, affected assets and locations, and target and actual work dates. You can also classify the incident to enhance solution searching and reporting. Flag an incident as a global issue if it affects many users or locations.
For information about a field, place the cursor in the field and press Alt + F1.