Select an Owner for an Activity

Activities are types of task-like work orders created for incidents. You can select an owner for activities created for an incident.

The owner of an activity is responsible for managing the work associated with that activity. You can assign ownership of an activity either to a person or a person group. The system may also assign ownership via workflow or an escalation process.

To select an owner of an activity for an incident:

1. In the Incidents (SP) application, display the record containing the activity for which you want to select an owner.

2. Click the Activities tab.

3. Click Select Owner on the row containing the appropriate activity. The Select Owner dialog box appears.

4. In the Select Owner dialog box, click either the Person or Person Groups tab.

5. Select an owner or owner group and click OK.

6. Click Save Incident .

See Also

Add Activities