Service Address TabService Address TabUse the Service Address tab to view or add service address information and to view information about the associated customer and customer agreement. This tab is available in the Incidents (SP) application.
The Address Information section displays the service address associated with the location on the incident. For information about the association between a service address and a location, see the Locations (SP) help.
You can modify these fields or add a service address. You do not modify the original service address when you modify these fields. If you modify the Street Address field, you might be required to use the Add / Modify Street address dialog box.
The Customer Information section displays information about the primary customer for the location, asset, or CI on this incident. If there is an applied customer agreement, the identifier of the agreement is displayed. This section also displays a parent of this customer, the agreement price schedule for this customer, and the revision number of the agreement.
The Pricing Agreement and Billing Status section displays information about billing and billing status for transactions on this incident. View billing status history with the View Billing Status History action.