Associate Services

You can associate one or more services with a location. Some examples of services are e-mail support, telecommunications, customer support, and PC support.

One example of the benefits of associating services with locations is when such services are provided by a contractor or vendor and there are changes to that service. If you have associated locations with services, you can easily identify all the locations that will be affected by the change in service.  

To associate a service with a location:

1. Display the location with which you want to associate a service or service group.

2. From the Select Action menu, select Associate Services to open the Associate Services dialog box.

3. Click New Row. The Row Details open.

4. To associate a service group with the location, in the Service Group field, enter a value or click Detail Menu to select an option and retrieve a value.

5. To select a service within the service group, in the Service field, enter a value or click Select Value and select a service.

If you do not select a service group and you select a service that is associated with a service group, the service group is displayed in the Service Group field.

6. To delete any of the associations, select Mark Row for Delete . To cancel a deletion, select Undo Delete .

7. Click OK to associate the services and close the dialog box.