Charging Back CostsCharging Back CostsOn a location record in the Locations (SP) application, you can enter a customer cost center and charge back account to use with billing transactions. Customers use this information to process internal charge backs.
Enter charge back information in the Customer Charge Account and Customer Cost Center fields on the Location tab of the Locations (SP) application. When you create a ticket or work order for this location and customer, the charge account and cost center are copied to the ticket or work order. Consequently, the charge account and cost center are on the customer billing statement when you bill the work.
Reliable Company is a service provider of outsourced IT support to Acme Corporation. Reliable Company installed a color laser printer in Acme's Marketing department and will bill for the services next month. The location record for the Marketing department, MD456T, has a customer cost center and charge back account. When Acme receives the bill, they can charge the costs in the general ledger back to the Marketing department .