Customer MatchCustomer MatchThe Customer Match field on the Specification table window indicates whether an attribute is appropriate for the primary customer or the parent of the primary customer.
When you add a classification to a location, the attributes of the classification that are appropriate to the primary customer of the location are copied to the Specifications table window on the Specifications Tab. The attributes that are copied are global attributes and customer-specific attributes that match the primary customer of the location or the parent of the primary customer. If there is no primary customer when you classify the location then only global attributes are copied.
After you add a classification to a location, several events can take place that might cause the location specification to be unmatched with the attributes on the classification. For example:
The primary customer is changed and the classification of the location is not associated with either the customer or the parent customer.
The primary customer is changed and one or more of the attributes on the specification of the location are not associated with either the customer or the parent customer.
All of the customers that are associated with the location are removed so that there is no longer a primary customer but the classification of the location is customer specific. Only global classifications should be referenced on the location.
All of the customers that are associated with the location are removed so that there is no longer a primary customer but there are one or more attributes on the specification of the location that are inappropriate because they are customer-specific attributes. The specification of the location must reference only global attributes.
An attribute is entered on the specification of the location and this attribute does not belong to the specification of the classification.
The definition of the classification, attributes of the classification, or the customers associated with either the classification or the attributes of the classification might have changed.
The Customer Match field can have the following values:
GLOBAL - The attribute is a global attribute on the classification.
YES - The primary customer or its parent customer is associated with the customer-specific attribute on the classification.
NO - The attribute does not belong to the classification, or the primary customer or its parent customer is not associated with either the classification or the customer-specific attribute on the classification.
When all attributes are set to NO it typically indicates that the primary customer or its parent customer is not associated with the classification, or the location has no primary customer and references a customer-specific classification.
If the Customer Match field has a value of NO, examine the attribute to see whether it is appropriate for the primary customer and classification, and whether you should change the specification on the location, the classification, or if the location is a rotating location, the associated item.