People (SP) Application

You can use the People (SP) application to create, modify, view, and delete records for individuals. You create person records for any individual who can appear somewhere on another record. You can also create person records for your employees or employees of customers or vendors that you do business with.

For example, you create person records for individuals that can appear in a Reported By or Affected Person field on a service request, as a Supervisor on a labor record, or as the value in a Ship To or Bill To Attention field on a purchasing record.

The person record is the central record for personal information about individuals, such as users, laborers, asset owners, supervisors, and individuals who receive Workflow notifications by e-mail.

People in your enterprise can work with a specific customer or with multiple customers. When work requirements change, you can change the customers that a person can work with.