Problems Overview
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How Do I...
    Create Problems
    Work with Related Records
    Work with Service Level Agreements
    Create Activities
    Add Information to a Problem
    Search for a Solution
    Create a Solution
    Add or Modify Fees and Charges
    Create Work Log Entries
    Create a Communication
    Modify or Delete a Work Log
    Report Labor Time
    Start and Stop the Timer
    Change Status
    Change Status of Activities
    Change Status of Multiple Problems
    Assign Owner to Multiple Problems
    Take Ownership of Multiple Problems
    List Failure Codes
    Add/Change Problem Specification Attributes
    View Information
       View the Work Log
       View the Communication Log
       View Work Details for Assets and Locations
       View Costs
       View History
       View Costs and Prices
       View Billing Status History
       View Tickets and Work Orders for Users
       View Work Details for Assets and Locations
       View All Activities
       View Asset Details
    Use the List Tab
    Edit History of a Record
    Duplicate a Problem
    Delete a Problem
    Search for Values
    Select a Value
    Run Reports
    Use Attached Documents
    Use Workflow
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