Add Locations to a Response PlanYou add sites, locations, and locations within specified location hierarchies to a response plan in the Response Plans (SP) application. The response plan is applicable to records such as tickets, work orders, or sales orders that reference one of the sites, locations, or location hierarchies on the response plan. If you do not specify location information on the response plan, it might be applied to records with any location.
Note: Other matching criteria apply. See the topic About Applying Response Plans for more information about matching response plans to other records.
The response plan must be in a DRAFT or INACTIVE status to associate locations with it.
In the Response Plans (SP) application, display the response plan to which you want to add a location.
Click the Locations tab.
Click Select Locations.
In the Select Locations window, select one or more locations for the response plan, then click OK to save your changes.
If the location has child locations and you want to include them on the response plan, select the Include Children? check box.
If the location is in multiple systems and you want the response plan to apply only to one system, in the System field, click Detail Menu and choose a system.
Click Save Response Plan .