Log TabYou use the Log tab to view and create entries about the current record.
The Log tab has the following subtabs:
Work Log: to add work log entries for the current record, and to view work log entries for all originating and follow-up records for the current record.
Communications Log: to view inbound and outbound communications for the current record; to view any attachments that are associated with a communication. The Communication Log is read-only.
For information about a field, place the cursor in the field and press Alt + F1.
Create a Communication