Releases (SP) ApplicationReleases (SP) ApplicationYou use the Releases (SP) application to plan, review, and prepare for large batches of changes to assets. You use releases to manage the release of authorized versions or configurations of assets into a production environment; for large or critical hardware roll-outs, for major software roll-outs, and for bundling related sets of changes. Releases detail the tasks, scheduling, and people or groups involved in the release.
The Releases (SP) application contains the following tabs:
List: to search the database for releases using any combination of available fields. Also, to select multiple release records and change their status, or assign or take ownership of them.
Release: to create, view, and modify releases; view scheduling information and the areas affected by the release.
Plans: to enter, view, and modify job tasks and labor, material, services, and tool requirements for the work plan. Specify planned fees and charges. Add or view a price quote.
Related Records: to view, add and delete related work orders and tickets; to view follow-up records for the current record.
Actuals: to enter, view and modify actual work order start and finish times, labor hours and costs, material quantities, locations, costs, and tool quantities, hours and costs. Specify actual fees and charges. Add or view a price quote.
Log: to view and create work log and communication entries about the current record.
Service Address: to enter, view, and modify service address and customer information.
Specifications: to classify a release and specify attributes to define it further.
Apply an SLA (Service Level Agreement)