About Sales Order Statuses

You change the status of a sales order in the Sales Orders (SP) application. You might need security authorization to change a status.

Note: You cannot modify fixed fees and charges added by a price schedule in any status.

Sales Order Statuses

WAPPR—Waiting for approval. You can insert and edit data in the Fees and Charges table window. You cannot apply a customer agreement. You can select or deselect a price schedule. You can apply a response plan.

APPR—Approved. You can apply a customer agreement with its price schedule.  You can insert and edit data in the Fees and Charges table window.

COMP—Complete. Your system administrator determines whether you bill sales order that are complete or closed.  You can insert and edit data in the Fees and Charges table window.

CLOSE—Closed. Your system administrator determines whether you bill sales order that are complete or closed. You cannot change the status again. A history record. To edit the record, use the Edit Sales Order History action.

CAN—Canceled. A history record. To edit the record, use the Edit Sales Order History action.

You can make the following status changes:

See Also

Change Status

Change Status of a List