Delete a Record RelationshipDelete a Record RelationshipYou can delete a relationship of the type RELATED between a service request and another record on the service request's Related Records tab.
Display the record that has a record relationship you want to delete.
On the Related Records tab, determine whether the record is in the Related Tickets or Related Work Orders table window.
Click Mark Row
for Delete 
. You can mark more than one row.
Note: To cancel a deletion, click Undo Delete 
.
Click Save Service
Request 
. The system deletes the relationship with the
record(s) but does not delete the related record(s).