Report Labor TimeReport Labor TimeYou can report two types of labor time on a service request record: labor time for the service request as a whole, and labor time for activities on the service request.
In the Service Requests (SP) application, display the record for which you want to report labor time.
Select one of the following choices:
To have the system enter a start and stop time for you, use the Start and Stop Timer buttons on the menu bar. The timers record labor transactions for the logged in user who has an associated labor record. View the new labor transaction in the Time Tracking table window.
To enter time
manually, in the Time Tracking table window, click New
Row. The Row Details open. In the Labor
field, enter a value or click Detail
Menu 
to select an option and retrieve a value. The
labor record you select must have a craft associated with it. Alternately,
enter a value in the Craft field.
The craft record you select must have a labor associated with it.
Modify data for
each row as needed. To view row details, click View
Details 
.
Fill in additional fields as needed. An asterisk (*) indicates a required field.
Click Save
Service Request 
.
In the Service Requests (SP) application, display the record for which you want to add time entries.
On the Service Request tab, in the Time Tracking table window, select the activity for which you want to add a time entry. If you need to add an activity to the record, see the topic Select an Activity.
In the Labor field, enter a value or click
Detail Menu to select
an option and retrieve a value. The labor record you select must have
a craft associated with it. Alternately, enter a value in the Craft
field. The craft record you select must have a labor associated with it.
Modify data for
each row as needed. To view row details, click View
Details.
Fill in additional fields as needed. An asterisk (*) indicates a required field.
Click Save
Service Request .